66 Webbs Road
Battersea
London
SW11 6SE
020 7228 1020
PLEASE WEAR YOUR OWN MASK WHEN YOU ENTER THE LEMON TREE …
On line booking is now open and ALL TREATMENTS FROM THE NECK DOWN are available – is life getting stranger?
BOOKING – When you book on line please always add the 15 min deep clean treatment (the salon not yourselves !) to your treatment list. If you can’t add it, there is not enough time for your treatment. We have to add this to every booking for the moment to enable a thorough clean of the room between clients and CANNOT DO YOUR TREATMENT WITHOUT IT.
ARRIVING FOR TREATMENT – Reception will be closed for waiting. If you feel at all unwell or anyone in your household is unwell, PLEASE DO NOT ARRIVE for your treatment, but PLEASE do call us to let us know.
Please arrive on time and alone for your appointment. Let reception know you are here, but please wait outside until your therapist comes to take you straight through to wash your hands and then into their treatment room. Sorry, but if you are late or do not have a mask, the girls cannot carry out your treatment. We will not be using towels on the bed for waxing appointments etc. but will for longer appointments. We cannot use blankets or duvets till further notice. Please feel free to bring your own towel if you feel happier.
TREATMENTS – Sadly no magazines, teas and coffees for now to avoid multiple contact issues but, hopefully, we can get back to pampering you properly very soon. Also please bring your own water bottle if you require water as there will be no cups on reception.
PAYMENTS – once your treatment is finished, the girls will leave you in reception and payment will be taken by the wonderful front of house staff. Please note all vouchers and courses expiry dates will be extended to cover the closed period and all vouchers bought during this time (thankyou! xxx) will start from 13th July.
If you would like any products, please advise the staff and they will collect them from the shelves. Sadly all testers will be unavailable for the moment.
TIPS – You are all so kind with regards to tipping and we really do appreciate it. If you would like to tip your therapists please do so directly in cash into their new individual tip boxes in their rooms as we will not be adding it to the credit card in future.
BATHROOMS – These will be available for ‘emergencies’ but you will be asked to spray all surfaces with the products available and wash your hands thoroughly for 20 seconds as always.. It would be delightful to have full cloakroom attendants but sadly not, so it is down to us all to look after ourselves and the following person, hoping that someone before has done this for us.
It seems such a long list of do’s and don’ts and for that I apologise. It will be strange for us all at first but hopefully we will be able to get back to our normal level of pampering you as soon as we can, but rest assured we have always carried out the highest level of health, safety and professionalism and will continue to do just that from day one, as we have for the last 22 years.
I cannot thank you all enough for your constant support and messages of kindness during this weird time. We cannot wait to be open and look forward to seeing you all very soon.
Much love,
Dianne and all the Lemons
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